Video editing
What do I need to send?
Your raw clips (phone videos are fine), one reference video that shows the style you like, and a short note: offers, prices, text to show and anything to avoid.
My videos are bigger than 50 MB
Upload them to Google Drive, set sharing to "anyone with the link", and paste the link in the upload form.
How does the free first edit work?
The free edit is for businesses and brands (not creator accounts). Create a free account and you have 24 hours to claim one free edit. A timer at the top of the site shows how long you have left. If you like the edit, choose a package; if not, you pay nothing.
Can I ask for changes?
Yes. Every edited video includes 2 rounds of changes. Tell us on WhatsApp or reply with your order code.
Video production
How do I choose creators?
Open Video Production, filter creators by city, niche and price, and add the ones you like to your list. Not sure who fits? Tick "Let Seenmatic pick creators for me" and we'll suggest some.
Who pays the creators?
You pay Seenmatic one amount: the package plus the creator fees. We confirm the creators and the final price on WhatsApp first, and we pay the creators ourselves.
Where do the shoots happen?
At your shop, office or a location you choose. With the UGC package, the creator films on their own phone, so they can be anywhere in Nepal.
Ads boost
What is included in a boost package?
The ad spend, the setup, the targeting, daily monitoring and a results report. The ad spend goes to Facebook, Instagram or TikTok; the rest covers our work.
Can you boost a video you didn't make?
Yes. Paste the link to the post on your page. If you don't have a video yet, we can make one first.
Payment
How do I pay?
We confirm every order on WhatsApp first and share the payment details there. Monthly editing plans are paid at the start of the month; shoots and boosts are paid before they start.
Can you add trending TikTok sounds?
Trending sounds are best added inside the TikTok app when you post, so your video stays eligible. We can leave the music off or use royalty-free music.